Terms and Conditions

Returns

Merly Impressions will accept returns under the following conditions :
  • Rejected items should be returned within seven days.
  • Customers must inform Merly Impressions prior to the return of any item.
  • Postage costs are at the customers expense (we will not refund the shipping costs for returning items).
  • Items must be returned in the original packaging and MUST be in their original, resellable condition.
  • Monies will be refunded within 28 days. Alternatively a credit note can be offered.
These conditions do not effect your statutory rights. Please contact Merly Impressions by email within 28 days of receiving your order in the event that you believe you have received faulty goods. Claims for faulty goods made more than 28 days after receipt of order will be dealt with at Merly Impressions discretion.

Payment

Merly Impressions only accepts payment in GBP (UK pounds sterling). If you are paying with a credit card registered outside of the United Kingdom you may incur currency exchange fees from your bank or credit card company. Merly Impressions will not be repsonsible for these fees.

Accuracy of Information

Whilst every effort is made to ensure that all information on this site is accurate, mistakes may occasionally occur. We will endeavour to coorect all mistakes as soon as possible and, if the error effects an item you have just purchased, we will inform you before shipping your order.

Accuracy of Images

Whilst every effort is made to ensure that the images on this site accurately reflect the appearance of the products we supply, the way the images themselves appear will be effected by many factors including the individual setup of your monitor (such as contrast and colour balance). These slight differences are, unfortunately, outside of our control.

Out of Stock Items

Merly Impressions does not generally display (or otherwise make available for sale) out of stock items - all items visible within the online store are in stock and ready to ship. However, if an error occurs and your purchased items are out of stock, we will try to inform as soon as possible and give you the option of either cancelling that item or swapping it for a similar in stock item.

Data Protection

Merly Impressions will take reasonable precautions to keep your personal details and the details of your orders and payments secure. Unless we are proved negligent Merly Impressions will not be liable for unauthorised access to information supplied by you.